Tour Organisers to Get Extra €10mn to Help Refund Cancelled Holidays

By , 17 Sep 2021, 09:08 AM Business
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STA, 16 September 2021 - Tour organisers can hope to get an additional EUR 10 million in aid to refund clients who have paid holiday packages which were then cancelled due to the pandemic, the Economy Ministry said on Thursday.

The ministry will provide the funds to the Slovenian Enterprise Fund, which will offer loans to tour organisers - with small, medium-sized and large companies eligible.

This should enable the tourism companies to repay the debt stemming from package holiday contracts.

Tour organisers offered their clients vouchers for the cancelled trips, but not all of them accepted them, which is in line with consumer protection legislation.

Based on Covid relief legislation, tour organisers must now refund the consumers for all payments. They have to do so in 12 months after the epidemic was declared over.

The ministry said this is the first tranche of aid, which should help primarily large tour organisers.

So far, tour organisers have not reported about any major difficulties in refunding the clients.

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